Sectors and Industries
We Support Clients to Apply New Sector Specific Thinking to Navigate Disruption in Their Industries
 

Agri-Business

Unlocking Agricultural Innovation

Global food demand is set to grow at a rate of 70% by 2050 in light of rapid population growth. There is the monumental task of feeding over 10 billion people in the coming years.  At the same time, the world is facing enormous challenges affecting the sustainability of food systems. Meanwhile over 800 million people around the world still face acute food insecurity hunger, and malnutrition.  Scaling up agricultural innovation and output is therefore crucial to safeguarding global food security and the quality of human life.  The need for radical and bold agricultural innovation is clear.  The Disruption Agency helps agribusiness leaders and organizations to navigate the disruptions inherent in today’s volatile food systems while enabling them to thrive. Our agribusiness thought leaders have the experience to support clients to innovate and grow. Our teams have expertise across the food value chain to help clients spot and exploit value creating opportunities while preserving our environmental capital. Our experts also support agribusiness leaders and executives with improving operating models, productivity improvement, and commercial scale up of products and services related to food.

Our agency supports agrifood innovators, corporateS, SMEs and startups to harness the power of innovation to scale their agribusiness projects and ventures. We take a food systems perspective to drive innovation in the food value chain.  We partner with agricultural innovators, thought leaders, and organizations to bring new products, processes and business models to market to enhance, resilience, competitiveness, and environmental sustainability. However, we also recognize that agricultural innovation is complex and nuanced. It is more than robotics, precision farming, drones, or apps. Rather, it involves multiple food system actors working together to apply new thinking and tools to solve complex food system challenges.

We look beyond strategies to expand food production and interrogate the systemic drivers of food insecurity.  Our approach to agricultural innovation takes a systems view towards how food is grown, distributed, marketed, and consumed. We view agricultural innovation through a sustainability lens designed to preserve environmental capital while delivering healthy and affordable food. In the process, we work to help achieve global food security and the attainment of the Sustainable Development Goals (SDGs).

Consumer Packaged Goods

Building Market Defining Brands

Consumer Packaged Goods (CPG) companies have entered an era of unprecedented disruption. For one thing, there has been tremendous re-organization of global supply chains in the wake of the global pandemic. Retail innovation is also moving at a rapid pace in response to technological change and market shifts. Meanwhile, consumer behavior trends keep changing as consumer expectations begin to shift tremendously.  At the same time, sustainability has become increasing pervasive as a business mandate as multiple societal stakeholders begin to require it from CPG brands and businesses in general.  In this time of unrelenting change it has become critical for CPG companies and executives to continuously sharpen their customer focus and operational efficiencies while increasing their market sensing capabilities. From keeping their product portfolios current, to digitalization or channel strategy the imperative to be innovative has become heightened for today’s CPG companies

However, many CPG organizations struggle to keep pace with the disruptions in the CPG space and are very often out competed by more innovative and emerging market entrants. By embracing the power of innovation, CPG players can accelerate their growth, build competitive advantages, and drive commercial viability.  The pace at which consumer and retail expectations are evolving requires CPG companies to invest more in innovation focused talent and to experiment with new tools in order to continually enhance their offerings. 

We help our CPG clients to become more consumers centric and future proofed by helping them to develop the needed capabilities required to generate value and thrive.  Using an expansive innovation approach, we support CPG companies with the development of innovation talent, new product development, deployment of new technologies and business model development. In so doing, we help CPG executives to stay ahead of the curve and avoid obsolescence by them to build future-built companies. The Disruption Agency also partners with CPG companies to meet shifting consumer expectations and to unearth new growth opportunities in the wake of emerging industry disruptions.  We support CPG executives and leaders in the following areas:

  • Tapping generative AI to drive business growth
  • Integrative AI tools and capabilities into marketing strategies
  • Business process re-engineering for tap opportunities presented by AI and digital disruption.
  • Support clients to develop the AI and digital skills competences to enable them stay ahead of the competition.
 
 

Education

Embracing 21st Century Learning

The educational system globally is positioned for major tectonic disruption. The confluence of factors such as growing populations, social economic inequities, technological disruptions, and the global pandemic are all bringing the innovation imperative in education to the forefront.  Education leaders globally-from policy makers to educational entrepreneurs- are confronting new questions and challenges about how to transform the educational model to make it fitted for a 21st century learning environment. To keep abreast with the changing educational ecosystem, educational innovators and leaders must adopt bold new thinking which embraces more enhanced learning experiences, personalization, and equitable access to educational opportunities. Increasingly, role of education as an enbler of social mobility is becoming pronounced.  The Disruption Agency believes in the power of education as a driver of innovation, scientific discovery, creativity, and human progress. We work with clients, leaders and educational innovators to uncover and deploy new tools which are critical for inventing the future of education.

The Disruption Agency works with clients to help them achieve a step change in their educational innovation work. The Disruption Agency works with education institutions, school operators, educational entrepreneurs, governments, philanthropists, investors, service providers, and vocational training providers, to build the critical capabilities needed solve the most challenging problems in the education sector. We support clients to develop an ambitious educational innovation vision and the talent pipeline required to execute the vision. Our work also helps clients to develop educational technology strategies and the operating models required to deliver on the strategy.

Our approach to supporting clients in the educational sector seeks to find innovative ways around the way in which people learn. We also support educational system institutions and actors to prosper and to become more innovative.

Energy

Securing A Sustainable Energy Future

One of the defining challenges of the world today is securing and delivering the world’s energy needs in an affordable, reliable and sustainable way. The world is in the middle of a historic energy transition which demands bold new thinking and a marked departure from traditional methods of providing and securing energy. The energy sector is not only becoming intensely competitive, it is also facing new pressures arising from climate change, changing business models, and technological disruptions.  The energy transition, marked by calls to expand the energy mix to include cleaner sources of energy sources such as solar, hydrogen, nuclear, and wind is in and of itself a call to ramp up innovation to scale up bold thinking in the sector.

The innovation imperative requires energy system actors to re-imagine their strategies and business models in the process of repositioning themselves for a net zero world. The Disruption Agency supports energy sector players to develop innovation led strategies for contributing to the creation of a sustainable energy future. To achieve this, we help clients to develop a sustainable energy innovation vision and develop road maps achieving the vision.  We work with utilities companies, solar companies, mineral exploration companies, power generation companies, and energy start ups to accelerate their transformation into players which are poised to deliver impact in a net zero world, while thriving commercially. The Disruption Agency supports energy sector executives with a variety of solutions which include:

  • Renewables and Low Carbon Solutions: The Disruption Agency helps companies to identify opportunities in the renewables sector and to develop business models and investment theses for exploiting opportunities in the emerging renewable sector.
  • We help companies and organizations to identify opportunities for decarbonisation and to spot ways of implementing them into the business and operating models.
  • Energy Transition: We support clients to understand the policy, strategic, and operational implications of the global energy transition.
  • Sustainability: The Disruption Agency helps clients to build sustainability into their business models and operations.
 
 

Financial Services

Forging New Frontiers for Financial Service

Constantly evolving technologies, regulations, digitalization, consumer expectations, and competitive dynamics are placing the finance services industry in a state of flux.  Shifting market place dynamics have also pushed the financial services industry into a truly 24/7 industry with major strategic and operational implications.  Executives and leadership teams in the sector must now constantly seek new sources of growth, elevate their risk management capabilities, enhance their innovation capabilities, and build pipelines of leaders who are not only reactive to industry change but who also have the capacity to define it. The Disruption Agency works with financial services companies to not only navigate innovation but to also thrive commercially while driving social transformation. 

Taking a systems view of the financial services sector and we work with a variety of clients who include insurance companies, banks, payments processing companies and fintechs. We partner with financial services providers to transform the customer experience, identify new growth markets, launch new product platforms, and build the talent pipeline needed to drive growth.  We support financial services clients including in a variety of areas which include:

  • M&A and Post-Merger Integration. The Disruption Agency supports M&A and post-merger financial services clients to deploy their M&A deals and to streamline post merger integration activities.
  • Bank Digitalization: The Disruption Agency supports banking clients to deploy digitalization initiatives and digital product development. Our work includes working with wholesale transaction providers to re-engineer their business models and product development including customer experience digitalization.
  • Bank Channel Strategy: We help conceptualize bank network strategies to include network optimization, location analysis, and channel format strategy.
  • ESG: We work with the financial institutions to develop their ESG vision as they craft their bank-of-the future visions.
  • Financial Inclusion: millions of people around the world remain unbanked. Integrating the world’s unbanked represents a significant commercial opportunity for financial institutions. However, exploiting this opportunity requires a radical shift in the ways in which financial institutions do business and how they organize themselves. The Disruption Agency provides support to financial institution executives to drive the needed innovations to meet this market shift.

Healthcare

Driving Healthcare Innovation

The healthcare sector globally is undergoing enormous transformations.  The rise of value focused health care consumers, digitalization of the healthcare value chain, a shift towards wellness and greater personalization of health care are all pushing healthcare into new frontiers. At the same time the world is grappling with pandemics which are exerting new pressures on healthcare systems.  Meanwhile healthcare costs are affecting equity access to health care. The Disruption Agency works with clients and executives to deliver innovation and scalable solutions designed to solve the toughest healthcare challenges.  Our healthcare experts work with healthcare executives and leaders to deliver healthcare innovation which transforms the patient experience, brings innovative life saving therapies to market, and supports health care companies to achieve commercial excellence. We work with hospitals, clinics, diagnostics providers, insurance companies, as well as public and social sector healthcare leaders to expand access to affordable and quality healthcare. Our commitment is to discover innovative ways to deliver affordable and high quality care and to democratize its access.  We work with health care leaders to build their innovation capabilities and to sharpen the clarity of their value propositions. Our support for healthcare clients and leaders includes

  • Medical Devices: we support clients with medical technology consulting support to identify new areas of growth through technology development and application. We also support clients with medical device product development.
  • Pharmaceuticals: Our team supports executives and leaders across the value chain of the pharmaceuticals industry to bring innovative medications and biopharmaceutical products to life. We support clients in a variety of areas including operations, strategy, manufacturing, and research to support product development and commercialization.
  • Public Health: we work with public health organizations, public sector agencies, and health care innovators to build innovative solutions which deliver solutions to public health care challenges.
  • Research and Development: we support clients to deploy research and development solutions in areas such as diagnostics, medical device development, and therapeutics.
  • Digital Health: we support clients to build digital health solutions including the development of next generation digital health business models to support healthcare clients with their digital transformation agendas.
  • Health Equity: The Disruption Agency is committed to promoting health equity and supports clients and health care system providers to develop health care systems which promote equitable access to health care.
 
 

Manufacturing

Moving Towards A New Era of Manufacturing

Manufacturing and industrial companies are facing the need to drastically reposition themselves for today’s and tomorrow’s disruptions.  Beyond redefining themselves, they have to confront the need to rethink their product offerings and their business models.  The Disruption Agency is partner which supports the companies to innovate and thrive in today’s unpredictable world. The Disruption Agency supports manufacturing executives and leaders in a variety of ways which include:

  • Digitalization: We support the development of digital manufacturing visions for companies and support the deployment of the vision at the operational and tactical levels
  • The Disruption Agency helps companies and executives to develop sustainability initiatives and to integrate sustainability in their manufacturing operations.
  • Supply Chain Resilience: we support companies to develop strategies designed to develop supply chain resilience in an era of supply chain disruption.
  • Cost and Operational Excellence: we support executives to optimize their cost structures while driving operational excellence.

Mining

Navigating the New World of Mining

The disruptions of today’s business world have not spared the mining sector which has historically been a very traditional sector. Heightened environmental concerns, technological change, geopolitical shifts, changing regulations and the global demand for minerals are all working together to create unprecedented transformations for the mining sector. In order to position themselves for tomorrow’s world, mining companies need to make the necessary pivots today. Our agency supports mining companies in a variety of areas which include development of capital projects, leadership and team development, shaping environmental compliance standards or environmental stewardship. Our experts partner with mining executives and leaders to unlock the full potential of their mining assets from upstream to downstream while keeping their companies operationally and strategically agile in a fast complex global mining sector.  The Disruption Agency works as a strategic partner to mining executives and leaders seeking to not only seek to stay ahead of the mining innovation curve but who also seek to transform their industry.

 
 

Public Sector

Supporting Governments to Unleash Innovation

Public sector and government organizations have come to confront increasing demands to deliver public facing goods and services in ways which meet the needs of their citizens. The Disruption Agency is positioned to help public sector agencies with the task of delivering public goods and services. Our public sector consultants and experts help governmental and public sector organizations to develop the innovative capabilities which are required to deliver public goods and services in the context of rising citizen expectations. The Disruption Agency is also positioned to support governments to deliver large scale change and transformation which solves complex social and economic problems and in the process impacts the lives of their citizens.  The Disruption Agency supports governments and public sector agencies with a suite of services which includes the following:

  • Economic Development Strategies: The Disruption Agency works to supports public sector agencies and governments to design economic growth strategies, industrialization plans, and sector innovation action plans to unlock their country’s economic growth potential.
  • Public Private Partnerships: The Disruption Agency supports the development of innovative partnerships with the private sector to deliver projects which make an impact in priority areas such as investment facilitation or technology development and deployment.
  • Digital Government: we help governments and public sector agencies to digitize their operations and services in order to enhance their delivery of services. Our work helps governments to leverage digital technologies to deliver better outcomes for citizens.
  • Public Sector Leadership Development: we support government leaders with the development of a bench of public sector leaders and executives who are equipped with the capabilities to drive public sector innovation at scale.  We support public sector agencies to become talent-first organizations and realize the potential of their workforce in delivering public service excellence
  • Public Sector Innovation: The Disruption Agency also works with governments to develop national innovation systems which are designed to unleash innovation at a national level and to embed innovation in the various social and economic structures of countries.
  • Smart Cities: urbanization has become an important global trend which is impacting the provision of public goods and services around the world. Having clearly thought out strategies for the design and development of cities to support the population shifts is a key part of government and public sector work around the world. We work with governments in the design of cities of the future which promote efficient and sustainable living which enhances the citizen experience.
  • Infrastructure: infrastructure connectivity remains an important the growth and development of countries. Out public sector experts work with countries to develop and design smart infrastructure based national connectivity master plans.
  • Mobility: the mobility sector, powered by emerging technologies is undergoing a revolution which is poised to drive momentous changes. Requiring cross sectoral partnership, the sector is set to define how people and goods move in the processing of enabling social and economic transactions.  The Disruption Agency works with clients to design, develop and scale mobility solutions to help cities realize their connectivity objectives.

Retail

Partnering for a Retail Innovation Revolution

With most countries around the going through a retail revolution, the era of business as usual in the retail sector is over.  Retail leaders must now confront the realities of the changed retail environment-with all its disruptions and opportunities-head on. The Disruption Agency works with retail executives and clients to build retail innovation strategies which help them succeed in today’s fast changing world. We support retail executives and leaders with a variety of services which include:

  • Analytics: we support retail clients to harness the power of data analytics to craft consumer focused strategies which help retailer leaders to develop value added offerings to clients in functions such as logistics, distribution, pricing, and customer experience.
  • Retail Strategy: our experts provide end-to-end support designed to support the design and execution of our clients’ retail strategies. Our support covers a variety of areas such as pricing, forecasting, inventory management, and supplier chain management.
  • AI and Retail: We support the development and application of AI powered solutions for the retail trade to optimize operations, efficiencies and innovation.
  • Consumer Insights: we support retailers to develop consumer insights which be used to build insights customers and to design strategies to enhance their experience and to drive profitable growth.
 
 

Social Sector

Catalyzing Social Innovation

The role of the social sector is becoming increasingly important in the light of today’s complex social and economic challenges. More than even before the social sector is being called upon to embrace the innovation imperative as a key lever for addressing the various social and economic challenges confronting society.  The Disruption Agency also partners with change minded and high impact organizations to design and scale innovation solutions to tough social and economic challenges.  We work collaboratively with social enterprise, corporate, public sector, and NGO executives to deploy high impact leadership and innovation solutions to solve a variety of thematic challenges in areas such as access to food, financial inclusion, affordable housing, education, economic development, or health.  Our social impact work helps clients achieve some of the following strategic objectives:

  • Access to Finance: enabling access to finance enable economic opportunity and inclusion
  • Access to Food: rethinking food systems to expand access to healthy and affordable foods
  • Education: universalizing access to education and accelerating universal upward mobility
  • Economic Development: unlocking the economic potential of low income communities

The Disruption Agency partners with social sector organizations and executives to deliver innovation solutions which address today’s challenges and scale them up to deliver impact. We work to advance solution building in variety of areas which include:

  • Philanthropy: we partner with foundations, high net worth individuals, and corporates to define their philanthropic agendas and strategies. We approach our philanthropic advisory work through an impact and catalytic lens to help our clients to drive sustained social impact.
  • Social Enterprise: our social sector experts work with clients and social enterprises to develop innovative social enterprise products and solutions. We support disruptive social enterprises to develop innovative social enterprise business models and products designed to deliver social impact.
  • Public Health: The Disruption Agency works with a variety of actors in the public health sector to build products and services addressing various public health challenges. We build innovative partnerships with health and wellness companies, development organizations, and research organizations to deliver innovative public health solutions.
  • Sustainability: we view sustainability as an important part of social innovation initiatives and seek therefore seek to promote social innovation which honors environmental sustainability. We thus work with leaders and partners to deliver innovation through an environmental, social, and governance (ESG) lens.

Technology and Media

Enabling the Digital Economy

The emergence of the digital economy is one of the most important features of today’s social and economic landscape.  The digital economy is charting a new era of connectivity and facilitating the flow of information and ideas across the world in new ways.  With the emergence of the digital economy has come the rise of new business models and product platforms.  Technology and media companies are defining the future while being while being redefined themselves. We work with technology and media executives to help them strengthen their growth engines and innovation capabilities.  Our work supports them to strengthen their digital capabilities, refine their content strategies, or build breakthrough products in order to accelerate their growth.  We support technology and media companies in the following areas:

  • Media: we work with media executives-from corporate to startups-helping to reposition them for long-term success in a fast changing media world. Our experts work with media companies in a variety of areas which include business model development, pricing and subscription model strategies, data analytics, operational efficiency and more.
  • Television: we work with executives in the television ecosystem to develop strategies which align with the new media era. We support clients and leaders to re-imaging new ways of content creation, distribution, and marketing.
  • Technology: we support technology companies to stay ahead of the competition, navigate technological disruption, and remain commercially viable in the long-term. We also work with technology firms which are building transformative and technology enabled solutions which have the potential to radically improve people’s lives We help such firms to scale and grow quickly.
  • Telecommunications: Massive opportunities for social transformation exist for telecommunications companies. At the same time telecommunications companies are functioning in a time of unprecedented disruption.  Our team of experts support telecommunication companies to uncover new opportunities and to move their innovation visions to market at scale.
  • Digital Inclusion: while the digital economy has been growing at a fast pace, the world still has millions of people who do not have access to the latest digital tools. Bridging the world’s digital divide is not only an important innovation imperative and a development objective; it is also a source a large commercial opportunity. The Disruption Agency supports clients and leaders to develop strategies bring key target populations into the digital age in order to meet crucial digital inclusion, developmental, and commercial objectives.